Policies and FAQ

Studio Policies

Thank you for joining us at Poletential.

  • Our “high aerial”  is classes or private sessions that include the use of Aerial Silks, Aerial Rope and Aerial Straps. These classes are for ages 12 and older. Participation in these classes requires an annual Sky Dance Pass.
  • Must be in healthy condition. No injuries, spinal issues, shoulder problems, etc.
  • This is not appropriate exercise for pregnant women.(pole and aerial)
  • No nudity.
  • No Alcohol.
  • Instructors will spot clients for safety purposes. The instructors will ask your permission to touch you, but in dangerous situations, permission will be implied in order to keep you safe.
  • Please do not apply lotion, perfumes or oils the day of your class.
  • All jewelry must be removed before class.
  • For proper warm up, please attend class on-time. It is under the instructor’s discretion for you to join the class if you come in late.
  • Once class begins there are no refunds and no make up classes.
  • We require 8 students to hold a class.
  • Pack classes must be used in the required amount of days as indicated at purchase. We do not offer refunds on class packs.
  • Most of our classes are drop-in and do not require a reservation. Classes that require reservations noted on the Calendar.
  • We reserve the right to refuse service to anyone.
  • There is a $25 fee for returned checks.
  • We foster a positive environment and request that our clients help us maintain that environment by respecting each other, the studio and the instructors.
  • We ask and appreciate your cooperation with your instructors requests, management of the class and all instructions. Thank You.

Privacy Policy

Poletential respects the privacy of our online visitors.

This Privacy Policy describes how we intend to use such information. By visiting the Poletential website, you are accepting the practices described in this Privacy Policy.

Poletential does not use cookies.

Any information that you enter on our website or give us in any other way is stored. We do not sell or share that information with third-parties.

To help us make e-mails more useful and interesting, we may receive a confirmation when you open an e-mail from the Poletentail.

On occasion, at our discretion, we may include or offer third party products or services on our web site. These third parties have separate and independent privacy polies. We therefore have no responsibility or liability for the activity of these linked sites.

Poletential does not knowingly collect information from individuals under the age of 18.

We protect the security of your credit card information during transmission by using Secure Sockets Layer (SSL). Software which encrypts the credit card information for submission.
This privacy policy is subject change. You can check this policy page to see recent changes. The last update was on June 3, 2015.

You can contact Poletential via:



2682 Middlefield Road, Units N & O
Redwood City, CA 94063


We're not around right now. But you can send us an email and we'll get back to you, asap.


©2017 Poletential, Inc.

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